This page covers how to raise a concern about Basement Waterproofing Pittsburgh PA, a free referral service for homeowners in Pittsburgh, PA and nearby Allegheny County communities, and where to take a complaint about a contractor.
If the trouble is with the site itself, such as how a request was forwarded, how your details were handled or an error on a page, tell us through the contact form. Tell us your name, your neighborhood or municipality, roughly when the request went in and what happened, and we will review it and reply.
The site is never a party to a contract for basement work, so it can't step into an agreement between you and a contractor. A dispute over a contractor's work, price, contract, billing or behavior starts with that contractor: put it in writing and hold on to a copy.
Still stuck? The Bureau of Consumer Protection in the Pennsylvania Attorney General's office takes complaints, and its home improvement HelpLine is 1-888-520-6680. For a permit question about a home inside the City, contact PLI at 412-255-2175. Plumbing concerns go to the Allegheny County Health Department's plumbing office at 412-578-8123. In a suburb, contact that municipality's code or building office.
If a contractor that received your request through this site treated you poorly, let us know about that as well. We have no power to settle disputes or order refunds, but these reports help decide whether a business keeps advertising here.
Pennsylvania law governs this complaints policy.